Good benefits, terrible training and support - Agent Support Humana Employee Review

2.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

I liked the benefits a lot.

Cons

Terrible training and high turnover. only 3 weeks of training that was way too much information and the entire class was confused. Didn't matter they through us all on live calls without knowing what we were doing and got yelled at all day by insurance agents calling us useless.

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3.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

✅Diversity ✅Overtime ✅PTO ✅Benefits Leadership was ok

Cons

DONT KEEP YOUR EGGS IN ONE BASKET. WORK IN TOY DEPARTMENT FOR ONE YEAR THEN MOVE AROUND WITHIN COMPANY THEY WILL LET YOU GO DURING BUDGET CUTS, OFFER YOU A SMALL SEVERANCE AND NOT THINK TWICE ABOUT ANYTHING. AFTER 4 YEARS THEY LET ME GO AND COULDNT TELL ME WHY. LOW PAY. HIGH STRESS. HIGH TURNOVER RATE

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