Call Center Sales - Dms Sales Agent Humana Employee Review

4.0
May 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Income Based on Performance Remote Flexible Work Space Great Benefits Package Overtime opportunity during busy season

Cons

No Overtime opportunity 9.5 months out of the year Call Center atmosphere micromanagement Slow to change technology with better systems

Explore other reviews about Humana

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Making all the right moves to be a leader in 21st century health care.

Cons

Legacy technology and corporate structures still create friction, but improving.

3.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is well compared to what's out there and I've run into some middle managers that are really smart and know the work.

Cons

The company struggles to put the right talent at the decision-making table. That has led to the company moving fast but with no clear direction. Great potential if they'd focus on who knows the industry versus who appears to be producing outcomes.

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