High Expectations that don't deliver! - DMS Front-line Leader Humana Employee Review

1.0
Oct 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Commissions are were your money comes from and they are great! Peers and direct reports are eager to succeed, and for the most part fun and enjoyable people.

Cons

Where to begin....training for this role is non-existent, kiss your family good by...this is a salary position and you will put in 6 9-10 hour days a week and then be expected to log in from home when you not there, out if state travel is required, there is zero transparency because processes and expectations are changing daily, decisions made by the senior leadership are only delivered directly when its positive but when life altering messages that negatively impact your agents need to be delivered you will deliver and you will expected to get positive associate engagement scores year around.

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3.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

✅Diversity ✅Overtime ✅PTO ✅Benefits Leadership was ok

Cons

DONT KEEP YOUR EGGS IN ONE BASKET. WORK IN TOY DEPARTMENT FOR ONE YEAR THEN MOVE AROUND WITHIN COMPANY THEY WILL LET YOU GO DURING BUDGET CUTS, OFFER YOU A SMALL SEVERANCE AND NOT THINK TWICE ABOUT ANYTHING. AFTER 4 YEARS THEY LET ME GO AND COULDNT TELL ME WHY. LOW PAY. HIGH STRESS. HIGH TURNOVER RATE

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