Complete irresponsibility - Customer Service Representative Humana Employee Review

2.0
Jan 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent pay if negotiated properly, good amount of vacation time (which can be used pretty infrequently unless requested 3 months in advance), fair attendance policy, some managers are very good (quite few).

Cons

Terrible quality auditing, very little opportunity to use vacation time, poorly trained vendor sites, completely irresponsible business practices, broken/inefficient processes, constantly changing policies/processes without giving proper training regarding said changes, rigid corporate structure, continually adding work without giving time to complete, horrible policy of favoritism, no room for advancement without brown nosing.

Explore other reviews about Humana

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is great love Humana definitely can retire here

Cons

No cons on my hand

3.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

✅Diversity ✅Overtime ✅PTO ✅Benefits Leadership was ok

Cons

DONT KEEP YOUR EGGS IN ONE BASKET. WORK IN TOY DEPARTMENT FOR ONE YEAR THEN MOVE AROUND WITHIN COMPANY THEY WILL LET YOU GO DURING BUDGET CUTS, OFFER YOU A SMALL SEVERANCE AND NOT THINK TWICE ABOUT ANYTHING. AFTER 4 YEARS THEY LET ME GO AND COULDNT TELL ME WHY. LOW PAY. HIGH STRESS. HIGH TURNOVER RATE

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