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Lots of issues - LDS - Account Manager IKON Employee Review

1.0
Feb 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Good place to start off your sales career. Decent training, lots of exposure. Mostly outdoor sales, lost of client interaction. Very little down time. Makes the day move.

Cons

Wow...where to begin. Leadership from the sales manager on up are just recycled sales reps that did an adequate job when they were a sales rep 10, 15 even 20 years ago. This business has been extremely reduced in terms or need and cost. We are selling outdated services, in a time when technology is changing more rapidly than the company can get it's hands around. When getting projects approved, it like pulling teeth when the cost isn't what they would have sold the same item for 5 years ago. Very intense micro management style. Documenting all...let me say that again...ALL of your daily activities. From when you get in the morning till when you leave in the afternoon, you must meet with your manager 2x a day to discuss your day and what's on the bill for tomorrow. Very suffocating atmosphere.

Explore other reviews about IKON

5.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture and managers give great direction.

Cons

not really anything that i can think of.

2.0
Dec 17, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Service Department is EXCEPTIONAL in responding to customer needs - Compensation Plan is competitive - Management leaves you alone - if you are a performer

Cons

- Poor compensation plan for mileage - HR does not follow the same guidelines for all individuals - Management is ONLY out to better themselves - Demeaning language is tolerated even after HR complaints - Account management takes away from selling time - Management will give or take away large accounts, based on how much they like you - Poor communication about major transitions happening within the company

4
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