employer cover photo
employer logo
employer logo

Influence Health

Acquired by Healthgrades

Is this your company?

A little less talk and a lot more action if you please - Anonymous employee Influence Health Employee Review

1.0
Jun 3, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of good, smart, hardworking people that work there. But are leaving so they no longer have to be tortured with horrible products. Excellent location in the Galleria Tower. Cheap snacks and drinks. Really good pay for most positions, especially if you are in with the right people.

Cons

This used to be a great company, but has gone downhill drastically over the last 4 years. Have a large number of useless Upper Management, need to clean house of these people and use their salaries to hire real workers to try to improve the products. The product lines are a joke, there have been so many chances to make the products great but whoever makes a suggestion to make them better is usually run off or fired. Especially since there are NO processes built around delivery or development. There is no accountability for doing a poor job or in some cases not even doing your job. However good hardworking employees are leaving in multiples due to workload, long hours and no help from Management other than standing over your shoulder asking what took so long. When you explain the numerous issues with the product they just say get it working and don't do anything to fix the root of the issue. Sales team has no clue as to what the products can or cannot do and therefore lie to clients in order to get them to sign contracts and then everyone else after the sale is stuck cleaning up the mess created by sales team.. Unless you are in with the right people you are essentially overlooked and ignored on everything. Upper Management pretends to want to have client and employee feedback but no one in an office really cares or pays attention to what is said by either. Upper Management change the names of the products and the company (formerly Medseek) in hopes that no one notices how bad things really are. Be sure to look up Medseek cause nothing has changed except for the name of the company. Benefits are descent but horribly expensive and they try to say great news our insurance is not going up this year. Well that is a good thing because I can barely afford it as it is. Morale is very low amongst employees as most are now burned out and just doing what they have to just to hold on to their jobs until the next round of lay offs or until they can find something else.

Explore other reviews about Influence Health

5.0
Jan 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Hard working people who put the client first.

Cons

Stretched thin sometimes due to growth.

3
2.0
Jul 9, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible vacations and time off Pretty decent benefits Great employees excluding upper management

Cons

Company had a great vision last year and was finally on track to do well! This past year, not so much....there was an reorganization of the Services team that was decided by some folks in upper management which hasn't been working out. Really bad morale especially when they flag you as being unproductive for working 40 hours/week; expectation is to work at least 50 hours/week. No wonder so many are under water with their accounts. If you criticize or complain at all, you are viewed weak and toxic to the team! Leadership has no empathy for those working their butts off! You are told everyone is dispensable and that they have resumes stacked a mile long to replace you! The internal communication is poor! No transparency between departments and you scramble to figure out who to ask what for any information! The leadership, especially the COO comes up with these grandiose ideas, expects people beneath him to execute but he never follows thru! It's like watching a clutch of chickens running around with their heads cut off all the while he's patting HIMSELF on the back! Great people are leaving that ARE hard to replace and believe this is just the start of a domino effect!

16
avatar
Influence Health Response
7y
Thank you for taking the time to share your perspectives on what it was like for you to work at Influence Health. We are incredibly disappointed that this was how you experienced your time working with us because if there is ANYTHING we know to be true as a company, it is that our people are our greatest asset. Our latest customer satisfaction survey (NPS) reflects this. Not only did we receive the highest aggregate score we've ever received, but 44% of our customers actually took the time to write positive comments about our people and the level of service they receive from us. Obviously, it is critical to our success that each and every one of our high-performing employees feels appreciated and inspired to do their best work. This is why we have worked hard to create a results-oriented culture. To us, this means our employees operate with the mindset that they are personally accountable for meeting commitments, empowered to make decisions and suggestions, and also enjoy the freedom and flexibility to alter their schedule and take time off when needed, without preset limits. Some weeks this means working 50 hours; some weeks it means working 32. We've even gone so far as to offer every employee a 30-day paid sabbatical every five years to encourage a healthy work-life balance. Yes, there is a lot of change at Influence Health as we pride ourselves on being nimble and responsive to the rapidly changing healthcare market we serve, but we genuinely believe we offer a very highly competitive working environment for people who want to be part of a winning team that is making a real difference in healthcare. It is our sincere hope that you have gone on to find the right fit for you. Be well!
See reviews by: Helpful|Rating|Date|All