-From day one I never felt supported from management, never had 1-1 to discuss expectations just vague buzzwords & dismissiveness when reaching out for help from my manager. This leads to becoming complacent as a new hire and management just coming with a large laundry list of things to "correct" you about your role when there was no mutual understanding in the first place - There was a lack of transparency & honesty during the interview about the day to day responsibilties of the role which is marketed as a senior ANALYST position but in it's essence is just a LEVEL 1 call center support role. (which means sitting on the phones all day taking calls. Again, something that was left out in both rounds of my interviews -Previous reviews state a lack of compensation compared to market rates/ other competitors and this is very true. I received a 45% raise after leaving. -The systems used and the management style creates a culture of intense oversight & micromanagement which you WILL experience from managment as well as other teammates (Everything gets timed, even your bathroom breaks and how often you go) -They have the most confusing way to enter time worked. You have to be a rocket scientist just to understand the right way to do things. Overall- I never felt supported here & felt the dishonesty about the day-to day of the position led to a lack of confidence in the role. This alongside the intense oversight is what pushed me out.
