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Insomnia Cookies

Is this your company?

It's like if Hell had it's nice moments. - Deliver Driver, Shift Leader Insomnia Cookies Employee Review

2.0
Feb 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Not the worst pay, fun coworkers and environments on college campuses. Most of the time, the work is pretty easy.

Cons

I can't say enough about the train wreck of crap this company is as far as ethics go. The break policy basically amounts to no breaks allowed, almost all of their employees are incorrectly categorized, whether it be the drivers as "contractors", managers as "shift leaders", or general managers as regional managers. There are a million more things to say, but what it really amounts to is that Insomnia unethically and probably illegally does everything they can to cut their bottom line in order to further expand their already huge profit margins.

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Insomnia Cookies Response
10y
Thanks for your feedback. That said, I'm perplexed by your commentary, we follow all federal, state and local laws. Additionally, we offer opportunities for advancement, paid vacation, paid sick leave, health benefits and a 401K!

Explore other reviews about Insomnia Cookies

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Boss is very chill/laid-back Easy work

Cons

Corporate over, reaches and comes up with dumb policies Pay isn’t amazing

4.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the few companies that are fully operational during the “night owl” hours. The cookies are absolutely delicious, and employees are encouraged to try them all and share the cookie bounty! Staff was incredibly friendly and diversified, and management was available and approachable. Stores are well organized, everything is labeled and within easy reach, making every shift run smoother

Cons

Employees should be given more training, especially drivers commuting from other parts of town. There are “guidelines” (aka rules) posted everywhere and it was a little excessive, which may be more indicative of the times we live in, though.

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