Does Intralot pay their employees well?

According to anonymously submitted Glassdoor reviews, Intralot employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Intralot. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Intralot?

70% of Intralot employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intralot 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Intralot?

Software Engineer (25) , Systems Operator (13) , Business Analyst (12) , Senior Software Engineer (11) , Engineer (8) , Field Service Technician (7) , Junior Software Engineer (7) , Applications Support Engineer (6) , Project Manager (6) , QA Engineer (5) , Software Developer (5) , Call Center Agent (3) , Call Center Representative (3) , Customer Service Representative (3) , Director (3)

What are the pros of working at Intralot according to real employee reviews?

"Great people and fun environment." ((in 21 reviews)); "Good Colleagues" ((in 15 reviews)); "good working environment" ((in 12 reviews)); "Benefits were good." ((in 11 reviews)); "Good pay and interesting projects" ((in 10 reviews))

What are the cons of working at Intralot according to real employee reviews?

"Low salary and no educational support." ((in 24 reviews)); "No career path" ((in 10 reviews)); "long hours in some positions." ((in 7 reviews)); "Really bad managers that cannot apply basic management principles and achieve any balance." ((in 5 reviews)); "Upper management could read a basic For Dummies manual and still not understand the basic concept of being a good person." ((in 5 reviews))

What are employees saying about Intralot layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intralot layoffs and their outlook for job security at Intralot in 2026.

What are the top reviewed Intralot locations?

Duluth , Strongsville , Atlanta , Boise , East Montpelier , Cleveland , Bolingbrook , Helena , Montpelier , North Little Rock , Cincinnati , Columbus , Baton Rouge , Columbia , Johns Creek , Chicago , Rockford , Lincoln , Las Cruces , Randolph Center , Maineville , Dayton , Concord , New Orleans , Athens , Decatur , Greece

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Intralot reviews

It's a job - Customer Service Representative (CSR) Intralot Employee Review

3.0

Nov 30, 2022

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

-decent benefits: health, dental, vision, HSA, FSA, STD, LTD, 401k match, PTO, sick pay, some college tuition reimbursement -friendly environment -straightforward job -sufficient job training -semi-flexible schedule -fast-paced

Cons

-poor employee retention, high turnover, limited staff -lack of support on weekends -lack of remote work opportunities -mediocre employee recognition -underwhelming pay when compared to competitors' market rate -must have transportation to work here -not a lot of opportunities or training for career advancement -poor communication between departments

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5.0

Jun 19, 2025

Vice president

Recommend

CEO approval

Business Outlook

Pros

The company is in the middle of a real and meaningful transformation. As a long-time leader here, I’ve seen highs and lows, but what is happening now feels different in the best way. New leadership is bringing clarity, accountability, and a strong emphasis on people, culture, and customer success. There is a noticeable shift toward listening, collaboration, and long-term thinking. Teams are being empowered, development is becoming a bigger priority, and the culture is starting to reflect the kind of place where people want to stay and grow. Equally important is the renewed focus on our customers. We are moving from a vendor mindset to a true partnership approach, working more closely with clients, anticipating their needs, and delivering value in a more strategic and responsive way.

Cons

The company is in a dynamic period of growth and transformation, creating space for new ideas, fresh perspectives, and meaningful contributions. There is strong momentum behind modernizing systems, improving processes, and aligning teams around a shared vision.

3.0

Jun 15, 2026

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance Good pay

Cons

Onsite Politics No proper hierarchy of management

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