Pros
Great employees! Knowledgeable, smart and eager to make the correct decisions for the clients, their peers, and company. The EMPLOYEES research and create solutions for collaboration and breaking down communication barriers. The EMPLOYEES also create ways to celebrate each other and improve the culture. They want the company to be successful. HR proactively teaches (through payroll vendor programs) harassment prevention, and inclusion/diversity awareness.
Cons
Promises on roadmap are rarely met on schedule or never come to fruition due to random and unforeseen changes. The focus on marketing (and recent rebranding ) without having the software to back-up the promises does not lead to business growth. This leaves all client facing folks (sales, support, professional services) in the awkward and stressful position of explaining away the problems. In early to mid 2020 nearly 50% of contractors/staff fired in "reduction in force", stating "position eliminated or duplicated". In actuality most positions were neither eliminated nor duplicated with the purchase of Netgovern, as implied. This came after promises were made that financial stability was good and COVID was not affecting sales. It doesn't add up. I would only recommend Ipro to a friend if they were early in their career. Any seasoned professionals will surely not last. No bonuses year after year and minimal raises.