They talk the talk, but fail to walk the walk. - Anonymous employee Iron Mountain Employee Review

1.0
Feb 5, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location Nice Office There are still a few good people left Flexible hour Work from home option

Cons

With the company's most recent efforts of digital transformation it traded in its integrity to reinvent itself. Nepotism, name calling, degrading, bullying and deceitful behavior is not only tolerated, but also supported by leadership and senior members of the SET. People are no longer an important asset, they are a mere end to the means. Human Resources is outsourced oversees, training is non existent, the on-boarding process for new hires consists of watching a bunch of videos and doing the necessary online trainings to stay compliant. If you need help, open a ticket. Welcome to Iron Mountain ! There is ZERO communication, managers lie, deceive and bully - and everything is tolerated, as long as it serves the greater goal.

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Iron Mountain Response
7y
Thank you for taking the time to share this review. We take it seriously and appreciate that we have the chance to improve in some of the areas you highlighted through this honest feedback. In terms of organizational communications and onboarding, these are both areas we’re actively addressing this year to provide the best experience possible. We also have several skill development programs available and we’d like to know if you were able to participate in any. Understanding your situation can help us improve these programs and make sure everyone has access to them. Lastly, the types of behaviors you mentioned don’t match our values and they are very concerning to us. We’d appreciate the chance to follow up about your experience to learn more. Please reach out to us at IMCommunicates@ironmountain.com if you can. Thanks again for your honesty.

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My Location started off as a "Family/Team" oriented workplace, but over the years and the company became public, it took away a lot of those qualities where they looked out for their employees.

Cons

Overworked and underpaid. We worked on a skeleton crew and it was hard getting qualified workers that was willing to do the job for low pay. We were once told by an upper management person that we were paid "middle of the road" pay when asked about raises. Also, the longer you stay, the slower the raises are every year.

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