Diversity? More like Severe Racism! - Customer Service Representative (CSR) JCPenney Employee Review

1.0
Aug 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Human Resources Manager was great and very friendly. Never over stepped any boundaries. Mall food court gave discounts while in uniform.

Cons

Coworkers, Security Team doesn't do homework, Store Management is racist against white people, pay wasn't at all great.

Explore other reviews about JCPenney

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good placed to work, good salary

Cons

high workload but you feel appreciated

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent hours, you get off earlier depending on the size of the truck coming in that day which can be a good and bad thing. You also get several hours before the store opens without customers. No late nights.

Cons

Too early for some, and even earlier mornings during high traffic times of the year like Christmas/Black Friday Sales days.

See reviews by: Helpful|Rating|Date|All