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James Avery

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James Avery reviews

Nice Job - Customer Service Representative (CSR) James Avery Employee Review

4.0
Sep 25, 2024
Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Easy job. Is work from home. If you want to just hang out till the phone rings. Play games/ watch TV/ chores. Just don't miss a call. There are periods/ evenings where you could go over an hour with out a call.

Cons

Dealing with Customers can be annoying. It can be reflective of retail hours and blackout periods. (Work holidays and weekends) Pay is also not great but it is money. You also can't move around or get promoted super quick. I was told they wouldn't promote me b/c I was one of the best ones on the phones and they didn't want to lose that... So I left.

Explore other reviews about James Avery

5.0
May 28, 2026
Customer service
Recommend
CEO approval
Business Outlook

Pros

Supportive manager, no sales goal, focus on customer service, nice discount for employees

Cons

It’s still an hourly retail job which means random work hours and working on weekends

1.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It can be decent pay

Cons

Other than getting a pay check I can't think of anything here that is a Pro. Lousy culture, lousy people, management sucks, benefits suck, the Avery family is hoity toity.

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James Avery reviewsJames Avery Customer Service Representative (CSR) reviewsJames Avery review