Less pay than competitions - Customer Service Representative (CSR) Kroger Employee Review

3.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

CSM is good Health benefits Retirement plan if you plan on working over 5 years

Cons

Less pay Understaffed most of the times so more work Sometimes asked to bag groceries on lane when no customer needs help at self checkout even if there are many customers at Self scan at that moment

Explore other reviews about Kroger

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back job. Great team. Good to learn about wine

Cons

None really it's a laid back job

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

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