Great place to work - Customer Service Representative (CSR) Kroger Employee Review

4.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Underwent thorough training and found a few supervisors to be especially pleasant to work with.

Cons

After training, HR was experiencing a great deal of stress, and this pressure extended to the rest of the staff.

Explore other reviews about Kroger

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

All kinds of opportunities and on going training.

Cons

Consistency with fair promotions and transparency.

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

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