What a shame. - Anonymous employee LHH Employee Review

1.0
Apr 12, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of money was spent on making London look shiny and new. All that glitters is not gold however.

Cons

Disastrous acquisition Internal focus Cultures not aligned A leader who wasn't able to do the job. Let's be clear - Penna wasn't great, there were cliques. SLT needed a serious shake up, as did some of the heads of departments and team leaders. There were some questionable hires that should have been fired as soon as they started. LHH at least managed to get rid of the dead wood but they also lost key talent in people who could see that the cultural fit didn't suit and that the leaders weren't up to the job.

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LHH Response
7y
Dear commenter, Thanks very much for your feedback. Responding in July 2018, we are on a new path now with a new and experienced CEO, JC Townend, and several new members of the leadership team combined with the best of the existing team. We are already now starting to realise the benefits of the combination of the largest player in the UK market (Penna) with the largest player in the global market (LHH). Our goal is that if you want to work for the best, with the best investment and the best innovation, you will want to work here. There is still work to do, and we understand it is up to us to make that vision the reality.

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Pros

autonomy, collaboration, transparency, employee value

Cons

lots of changes, market issues, confusion

1.0
Jun 15, 2026
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Pros

The team was one of the strongest aspects of the organization, with many supportive and hardworking colleagues. PTO and time-off benefits were competitive, including occasional early-release days and additional time-off opportunities throughout the year.

Cons

The company culture has significantly declined in recent years, leading to lower employee morale and engagement. Micromanagement became increasingly common, while transparency and trust diminished. Although remote work was heavily promoted, there has been a shift toward a hybrid/in-office model. Office conditions often created challenges, including recurring maintenance issues and an open floor plan that made it difficult to focus and conduct private conversations or meetings. Compensation has not remained competitive with market expectations, making it increasingly difficult for employees to achieve strong earnings. Comparable staffing firms in the industry often offer higher compensation while providing similar benefits and time-off programs. As a result, retaining experienced recruiters and top performers has become increasingly challenging. Work-life balance also suffered due to the pressure of meeting KPIs and performance metrics, often requiring work outside of normal business hours to remain competitive and meet expectations. Employee engagement initiatives and team-building activities that once contributed to a positive environment have largely disappeared. There has also been noticeable turnover among tenured employees and top performers, raising concerns about retention and overall organizational direction.

4
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