Disappointed with the way they took over Penna - Anonymous employee LHH Employee Review

1.0
Feb 5, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The refit of office was attractive

Cons

Lacked integrity, became a sausage machine for clients

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LHH Response
5y
Thank you for your post and we are sorry that working for LHH did not meet your expectations at the time. Since LHH merged with Penna 5 years ago, our business has gone from strength to strength and we hope that if you came back to us you would enjoy a different experience. The 2016 refurbishment of our London City office enabled us to maximise the experience that our candidates receive from us and this experience is also reflected in the virtual offering that we provide. The personal support, whether face to face or virtual, that we give to each of our clients and those affected by redundancy is the corner stone to everything we do at LHH. Please email contact@lhh.com if you would like to discuss the issues you raised further confidentially.

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Pros

autonomy, collaboration, transparency, employee value

Cons

lots of changes, market issues, confusion

1.0
Jun 15, 2026
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Pros

The team was one of the strongest aspects of the organization, with many supportive and hardworking colleagues. PTO and time-off benefits were competitive, including occasional early-release days and additional time-off opportunities throughout the year.

Cons

The company culture has significantly declined in recent years, leading to lower employee morale and engagement. Micromanagement became increasingly common, while transparency and trust diminished. Although remote work was heavily promoted, there has been a shift toward a hybrid/in-office model. Office conditions often created challenges, including recurring maintenance issues and an open floor plan that made it difficult to focus and conduct private conversations or meetings. Compensation has not remained competitive with market expectations, making it increasingly difficult for employees to achieve strong earnings. Comparable staffing firms in the industry often offer higher compensation while providing similar benefits and time-off programs. As a result, retaining experienced recruiters and top performers has become increasingly challenging. Work-life balance also suffered due to the pressure of meeting KPIs and performance metrics, often requiring work outside of normal business hours to remain competitive and meet expectations. Employee engagement initiatives and team-building activities that once contributed to a positive environment have largely disappeared. There has also been noticeable turnover among tenured employees and top performers, raising concerns about retention and overall organizational direction.

4
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