Good experience of what to avoid in a career - Anonymous employee LHH Employee Review

1.0
Jul 6, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some friendly people, especially new people. A smaller portion of long standing colleagues are friendly or competent.

Cons

After 3 years there, what seems most unfortunate is the contradiction that LHH's impact on other businesses is wholly positive. Colleagues at client organisations are positively impacted by LHH no doubt. Employees at LHH however... Most quickly realise they should use LHH as a stepping stone, get some new experience, try to enjoy it along the way, try to avoid the office politics and power plays, ignore the poor pay and good colleagues leaving consistently... Just create a positive story for your own career and move somewhere where employees are valued. If you care about your work environment and want to take pride from the culture you are part of, then your time is much better spent somewhere else. No-one cares about the business out of choice, because it would be too difficult to improve and the few colleagues in leadership who are benefiting from the status quo would block efforts for positive change anyway. They would rather sit doing sub-par work and eventually move into retirement. It seems they believe it cheaper to 'get out of LHH colleagues what they can' while they are LHH employees, because there will always be enough prospective hires who find the idea of LHH as attractive. If you look at where the money is spent, it's not spent on creating sustainable business practice it's spent on short term fixes and just doing enough to keep key clients. At LHH you will work hard because you have to. If you want to work hard because you choose to, because you enjoy being part of something larger, then just don't join LHH in the first place. I was hesitant to write an honest review because there are a few great people, the CEO of UK/IR for example JC, and the career transition coaches who do an amazing job of impacting peoples lives. But for the vast majority of colleagues they will just find themselves an example of what they do NOT want from their own career.

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LHH Response
5y
We try to ensure that all employees have a positive experience of working for LHH and creating an inclusive and supportive working environment. We are proud of the culture we have created which is reflected in the high employee rating scores we get from the regular staff surveys. Feedback is important to us and the openness and accessibility to enable employees to give feedback to senior managers as well as the evidence that many suggestions are actioned upon, demonstrates the importance that LHH values all employee contributions. I appreciate the time taken to feedback your points and if there are any issues in particular that you would like to discuss in more detail confidentially, please contact contact@lhh.com

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autonomy, collaboration, transparency, employee value

Cons

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1.0
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Pros

The team was one of the strongest aspects of the organization, with many supportive and hardworking colleagues. PTO and time-off benefits were competitive, including occasional early-release days and additional time-off opportunities throughout the year.

Cons

The company culture has significantly declined in recent years, leading to lower employee morale and engagement. Micromanagement became increasingly common, while transparency and trust diminished. Although remote work was heavily promoted, there has been a shift toward a hybrid/in-office model. Office conditions often created challenges, including recurring maintenance issues and an open floor plan that made it difficult to focus and conduct private conversations or meetings. Compensation has not remained competitive with market expectations, making it increasingly difficult for employees to achieve strong earnings. Comparable staffing firms in the industry often offer higher compensation while providing similar benefits and time-off programs. As a result, retaining experienced recruiters and top performers has become increasingly challenging. Work-life balance also suffered due to the pressure of meeting KPIs and performance metrics, often requiring work outside of normal business hours to remain competitive and meet expectations. Employee engagement initiatives and team-building activities that once contributed to a positive environment have largely disappeared. There has also been noticeable turnover among tenured employees and top performers, raising concerns about retention and overall organizational direction.

4
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