Little to no progression - Customer Success Manager LHH Employee Review

3.0
Aug 29, 2022
Recommend
CEO approval
Business Outlook

Pros

A nice community of people

Cons

Rare chance to progress and unfair salary

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LHH Response
3y
Thank you for your comments and I am sorry that you feel that you did not get the opportunity to progress during your time at LHH. Employee development is an important element of our culture where we provide resources to develop employee’s skills and the opportunities to develop their careers within the company and the wider Adecco Group. We also believe that our salaries are appropriately benchmarked within the industry providing all employees with a competitive salary. If you would like to discuss further any of the issues you raised in confidence, please contact us on contact@lhh.com

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5.0
Jul 7, 2026
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Pros

autonomy, collaboration, transparency, employee value

Cons

lots of changes, market issues, confusion

1.0
Jun 15, 2026
Recommend
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Pros

The team was one of the strongest aspects of the organization, with many supportive and hardworking colleagues. PTO and time-off benefits were competitive, including occasional early-release days and additional time-off opportunities throughout the year.

Cons

The company culture has significantly declined in recent years, leading to lower employee morale and engagement. Micromanagement became increasingly common, while transparency and trust diminished. Although remote work was heavily promoted, there has been a shift toward a hybrid/in-office model. Office conditions often created challenges, including recurring maintenance issues and an open floor plan that made it difficult to focus and conduct private conversations or meetings. Compensation has not remained competitive with market expectations, making it increasingly difficult for employees to achieve strong earnings. Comparable staffing firms in the industry often offer higher compensation while providing similar benefits and time-off programs. As a result, retaining experienced recruiters and top performers has become increasingly challenging. Work-life balance also suffered due to the pressure of meeting KPIs and performance metrics, often requiring work outside of normal business hours to remain competitive and meet expectations. Employee engagement initiatives and team-building activities that once contributed to a positive environment have largely disappeared. There has also been noticeable turnover among tenured employees and top performers, raising concerns about retention and overall organizational direction.

4
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