Engaging clinical work but low pay and staffing issues - Customer Service Representative Labcorp Employee Review

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Always something new to learn or some process being updated, so it's never boring on the clinical side of the company. Lab experience will benefit you immensely, so recommended to work as a lab assistant or technologist before moving into remote roles

Cons

Poor staffing coverage, low pay - the best way to bump your pay is with department/role transfers

Explore other reviews about Labcorp

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Culture, Excellent Leadership, Amazing CoWorkers

Cons

I have no complaints at all.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

It has taught me what I do not want in an employer It gave me experience for way better opportunities It made me realize that being a good worker doesn’t always mean being rewarded

Cons

When injured from being overworked and exhausted , they treated me like trash When compassion fatigue hit— they judged and questioned whether I belonged there rather than understood People make up rumors about you even if you didn’t do anything (it’s like a catty high school in there) Having one bad day constitutes you getting pulled in the office to be scolded If you’re a good worker, and you get your stuff done efficiently, they stuff you with more work Many individuals treat the animals like trash and are covered up by management if they are the “favorites” Most of the trainers there are absolutely catty people and will talk behind your back if you’re “too slow” or “not learning fast enough”

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