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LensCrafters

Part of Luxottica

Is this your company?

Eh... Not very associate minded. - General Manager/FMBT LensCrafters Employee Review

1.0
Mar 30, 2016
Recommend
CEO approval
Business Outlook

Pros

The ability to think outside of the box, I ran my store as if it were my business. Great customers and the freedom to build your own team.

Cons

Could care less about the well being of the associates that work like dogs for them. Results do not matter as much as they should, the reward is minimal. It is ALL ABOUT WHO YOU KNOW. Turns over executive management far too often. Loss Prevention is suspicious about anyone who preforms well. I was investigated several time and they never found anything. It is crazy! They want you to fail, at least in the SOUTH ZONE! I DO NOT RECOMMEND THIS COMPANY! 5 years of my life and the best, most happy day of my life was the day I quit and took my entire staff with me. You deserve better.

Explore other reviews about LensCrafters

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and bonus opportunity

Cons

Customers with incorrect information and buying online

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits! Thankfully I work with a great team as well!

Cons

This is the ultimate rat race job, always chasing numbers and getting scrutinized for every little thing they track, including non sales things like how many inspections Opticians are doing no other Optician job I have had is so hyper focused on numbers and tracking everything. Also your total hours can get cut based on store performance on occasion. But if you can put up with that you can collect a great paycheck overall! Just know you are worth more than these "numbers" they have you chase, and create a life outside of work that reflects your true personal value and non-monetary values.

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