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LensCrafters

Part of Luxottica

Is this your company?

Overworked and talked down to. - Patient Care Provider LensCrafters Employee Review

3.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discounts on glasses and opportunities to get certifications for more pay. Even though that higher pay should be the base.

Cons

Very political and a lot to manage. Eye doctors expect a lot of work as does the actual Lens Crafters employees. One pateint care provider is expected to run the book, pre tests, contact lens ordering, manage phones, keep everything clean, and support the sales people with everything they need to sell for very low pay.

Explore other reviews about LensCrafters

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and bonus opportunity

Cons

Customers with incorrect information and buying online

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits! Thankfully I work with a great team as well!

Cons

This is the ultimate rat race job, always chasing numbers and getting scrutinized for every little thing they track, including non sales things like how many inspections Opticians are doing no other Optician job I have had is so hyper focused on numbers and tracking everything. Also your total hours can get cut based on store performance on occasion. But if you can put up with that you can collect a great paycheck overall! Just know you are worth more than these "numbers" they have you chase, and create a life outside of work that reflects your true personal value and non-monetary values.

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