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LensCrafters

Part of Luxottica

Is this your company?

good and bad! - Optician LensCrafters Employee Review

3.0
Jan 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Lenscrafters provides extensive on the job training and management takes the time to mentor you. They pay for you to become ABO certified (but if you don't pass the exam, then you pay for it). They have all right benefits for a retail job, good 401k with company match, and they have a pension, which not not a lot of other companies offer. They give you a free eye exam and a free pair of glasses every year, as well as free safety glasses. You also get a 50% discount on multiple pairs and can extend the discount to your friends and family. Domestic partner benefits, also.

Cons

There is constant pressure to sell, not necessarily to the customer's needs, but in order to meet your weekly sales goal. The hourly pay is low, and you can work your butt off and sell 50 pairs of glasses one week, but unless the rest of the store makes its goal, your commissions will be very minimal. I heard (this is unconfirmed) that they will stop paying for your ABO exam ,even if you pass it. Also, it's a mall store, so you will work mall hours, which means nights and weekends, including Sundays. Cleaning the bathrooms is also something I never expected to have to do.

Explore other reviews about LensCrafters

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and bonus opportunity

Cons

Customers with incorrect information and buying online

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits! Thankfully I work with a great team as well!

Cons

This is the ultimate rat race job, always chasing numbers and getting scrutinized for every little thing they track, including non sales things like how many inspections Opticians are doing no other Optician job I have had is so hyper focused on numbers and tracking everything. Also your total hours can get cut based on store performance on occasion. But if you can put up with that you can collect a great paycheck overall! Just know you are worth more than these "numbers" they have you chase, and create a life outside of work that reflects your true personal value and non-monetary values.

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