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LensCrafters

Part of Luxottica

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Store Market Manager - Store Market Manager LensCrafters Employee Review

1.0
Jul 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Great team of front line managers. The technology is cutting edge when it comes to eye exams

Cons

People do not matter to this company! They have laid so many off, closed locations, changed the structure to make sure they over work their employees. They have so much technology and refuse to use. They enforced tedious spreadsheet paper trackers (6 of them) when they have tablets for associates. They have lost so many great people due to quitting. It's just not worth working here with the stress,low salaries no appreciation. They don't care ... they don't care.

Explore other reviews about LensCrafters

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and bonus opportunity

Cons

Customers with incorrect information and buying online

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits! Thankfully I work with a great team as well!

Cons

This is the ultimate rat race job, always chasing numbers and getting scrutinized for every little thing they track, including non sales things like how many inspections Opticians are doing no other Optician job I have had is so hyper focused on numbers and tracking everything. Also your total hours can get cut based on store performance on occasion. But if you can put up with that you can collect a great paycheck overall! Just know you are worth more than these "numbers" they have you chase, and create a life outside of work that reflects your true personal value and non-monetary values.

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