Pros
Ability to move up, product and lens designs are terrific, overall associates are friendly, employer paid CE and license renewals, benefits, ability to relocate
Cons
No loyalty to long time employees, disposable employees seem to be the new trend in the Northeast, untrained & unaware hires make for a difficult work environment when it comes to customer satisfaction, large turn over, policies are constantly changing without notice or management reviewing with the staff, questionable if not unethical solutions to customer issues including correction of manufacturing error, threats from upper management to do what your told (whether you feel its wrong or not) or leave, it has been made clear that profit is the key no matter what the cost including customer satisfaction. Starting pay is low and raises are not based on performance but on cost or living, commission scale is worthless.