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LensCrafters

Part of Luxottica

Is this your company?

Too much - Retail Store Manager LensCrafters Employee Review

3.0
Mar 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Help with school. Positive company.

Cons

I can’t tell you the last time they came out with something that makes our life’s easier just HARDER. We have to manually track our goals and have no visibility into how we are doing because they took our dashboard away with no eta on returning. Upper management still expects you to know where you are at at all times which is impossible. I’ll know after spending 2 hours on a day that I come in early doing the math manually. To much micromanaging from above. Too many goals/KPIs I miss the simpler times when it was just about $$$. It’s hard to motivate Emmy employees when there is always something we ARENT hitting.

Explore other reviews about LensCrafters

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and bonus opportunity

Cons

Customers with incorrect information and buying online

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits! Thankfully I work with a great team as well!

Cons

This is the ultimate rat race job, always chasing numbers and getting scrutinized for every little thing they track, including non sales things like how many inspections Opticians are doing no other Optician job I have had is so hyper focused on numbers and tracking everything. Also your total hours can get cut based on store performance on occasion. But if you can put up with that you can collect a great paycheck overall! Just know you are worth more than these "numbers" they have you chase, and create a life outside of work that reflects your true personal value and non-monetary values.

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