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LensCrafters

Part of Luxottica

Is this your company?

"Tragic situation going on here" - Eye Care Advisor LensCrafters Employee Review

1.0
Nov 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Obtained pretty good experience, but not worth it for the long term

Cons

I worked as a part timer at Lens crafter for a year and all i can say is that this is a tragic situation for employees who are actually working in the stores as opticians or eye care associates. The company is totally mismanaged. Its the typical situation of Corporate taking all the money and not distributing it to the people that actually are doing all all the real work. The compensation is awful, an un livable wage for a child that lives with their parents perhaps. All this is preposterous because the sales in many of the stores are significant and should be enough to offer attractive pay. I have yet to find a person in the field from this company with a kind word to say about it. ( though i'm sure people in corporate are glowing about how great this company is to work for ) And yes, its true they have the balls to send you home with out pay if business is slow. In fact i remember one day the company was receiving a shipment of what had to be 5000 dollars of new displays all carefully individually packaged in boxes. The shipping had to be a couple thousand alone. All this was totally unnecessary. While receiving these orders, they were sending people home. I had three managers, all with absolutely no optical experience in 8 months. What kind of optical company hires people with no optical experience or back ground to pretest and sell people glasses. I can't imagine a company like this surviving much longer.

Explore other reviews about LensCrafters

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and bonus opportunity

Cons

Customers with incorrect information and buying online

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits! Thankfully I work with a great team as well!

Cons

This is the ultimate rat race job, always chasing numbers and getting scrutinized for every little thing they track, including non sales things like how many inspections Opticians are doing no other Optician job I have had is so hyper focused on numbers and tracking everything. Also your total hours can get cut based on store performance on occasion. But if you can put up with that you can collect a great paycheck overall! Just know you are worth more than these "numbers" they have you chase, and create a life outside of work that reflects your true personal value and non-monetary values.

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