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LensCrafters

Part of Luxottica

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LC in a nutshell - Certified Lab Technician LensCrafters Employee Review

3.0
Jan 30, 2013
Recommend
CEO approval
Business Outlook

Pros

I learned a lot about optics working for one of the leaders in the eyecare industry. Most of my co-workers were very pleasant and I became friends with a lot of them. You get a free pair of glasses every year with hardly any restrictions on frame and lens options. In the lab, you get raises for completing different levels of training, and once you complete all of the training, you are making pretty good money. On retail, you get great commission.

Cons

The main con is the hours. Full time associates barely make 30 hours a week and they are always cutting hours. The manager will tell everyone in the store that their hours will have to be cut, and then they hire a few more part time people! They hire people with no optical experience for management positions. I know businesses are all focused on sales, but I don't think that medical devices need to be high pressure sales situations. The frames and lenses are very overpriced. The lab equipment is very outdated and breaks down all the time, and they don't send technicians to fix anything.

Explore other reviews about LensCrafters

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and bonus opportunity

Cons

Customers with incorrect information and buying online

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits! Thankfully I work with a great team as well!

Cons

This is the ultimate rat race job, always chasing numbers and getting scrutinized for every little thing they track, including non sales things like how many inspections Opticians are doing no other Optician job I have had is so hyper focused on numbers and tracking everything. Also your total hours can get cut based on store performance on occasion. But if you can put up with that you can collect a great paycheck overall! Just know you are worth more than these "numbers" they have you chase, and create a life outside of work that reflects your true personal value and non-monetary values.

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