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LensCrafters

Part of Luxottica

Is this your company?

High turnover with no longevity. - General Manager LensCrafters Employee Review

1.0
Feb 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Good salary and benefits for managers only. The products that they carry are great and your employee discount really helps lower the steep costs. You get one free prescription pair of glasses each year.

Cons

This company constantly rotates their upper management from the VP down. These people then in turn let good quality people go and replace them with their own people. Regional Managers know nothing about the business and instead replaces everyone with their own people who know nothing about the business as well. Within one years time my region let go of sixteen out of twenty General Managers in only ten months. The few that remain are already being pushed out. Human Resources will not help. If you are looking for longevity in the areas of sales, lab, optician, or management, LensCrafters is definitely not it.

Explore other reviews about LensCrafters

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and bonus opportunity

Cons

Customers with incorrect information and buying online

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits! Thankfully I work with a great team as well!

Cons

This is the ultimate rat race job, always chasing numbers and getting scrutinized for every little thing they track, including non sales things like how many inspections Opticians are doing no other Optician job I have had is so hyper focused on numbers and tracking everything. Also your total hours can get cut based on store performance on occasion. But if you can put up with that you can collect a great paycheck overall! Just know you are worth more than these "numbers" they have you chase, and create a life outside of work that reflects your true personal value and non-monetary values.

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