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LensCrafters

Part of Luxottica

Is this your company?

Use to be a great Company to work for. - Manager LensCrafters Employee Review

1.0
Dec 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Free eye exam every year, free pair of glasses every year .

Cons

Upper management (Regionals and zone VP’s) could care less about their employees and managers. You are given unrealistic goals, and forced to sell Ray Ban lenses in Ray-ban frames, Blue IQ lenses to every customer and a multiple pair, if you made the week or month but not hit the goal percentage for Ray Ban, BIQ. Multiples, Transition lens, Etc, don’t expect a congratulatory praise for just making plan or exceeding it. The New York New /Jersey Zone VP needs to go, if you are a woman manager they put more pressure on you than the men, there is nothing more demotivating than being embarrassed on weekly conference calls. They have been sued by past employees and now has in their employee hand book that if you sue the maximum you will get is up to $10,000,00. This company does nothing to praise their employees, there are some employees with longevity but they are mostly Opticians that’s because they don’t want to loose their pensions. They have forms to track forms, you have advanced digital equipment but you have your staff keeping track of the stores progress on paper, what a joke. Stop over micromanaging everyone. This use to be a great company to work for but not anymore.

Explore other reviews about LensCrafters

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and bonus opportunity

Cons

Customers with incorrect information and buying online

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits! Thankfully I work with a great team as well!

Cons

This is the ultimate rat race job, always chasing numbers and getting scrutinized for every little thing they track, including non sales things like how many inspections Opticians are doing no other Optician job I have had is so hyper focused on numbers and tracking everything. Also your total hours can get cut based on store performance on occasion. But if you can put up with that you can collect a great paycheck overall! Just know you are worth more than these "numbers" they have you chase, and create a life outside of work that reflects your true personal value and non-monetary values.

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