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LensCrafters

Part of Luxottica

Is this your company?

Used to be a great company to work for. - Licensed Optician LensCrafters Employee Review

2.0
May 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits, including both a pension AND 401-k, good health insurance, competitive pay. Leader in new technology.

Cons

Pressure to over-sell has become intense. We are no longer interested in what is the best thing for the customer, only what is best for the bottom line. Sales are the only thing that is valued now. It doesn't matter what else you do that adds value to the store, if you aren't making the ridiculous goals they have set for you, you get written up. I have been there for over 20 years and have helped build that store to a $3 million store, but I hardly recognize the company anymore.

Explore other reviews about LensCrafters

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and bonus opportunity

Cons

Customers with incorrect information and buying online

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits! Thankfully I work with a great team as well!

Cons

This is the ultimate rat race job, always chasing numbers and getting scrutinized for every little thing they track, including non sales things like how many inspections Opticians are doing no other Optician job I have had is so hyper focused on numbers and tracking everything. Also your total hours can get cut based on store performance on occasion. But if you can put up with that you can collect a great paycheck overall! Just know you are worth more than these "numbers" they have you chase, and create a life outside of work that reflects your true personal value and non-monetary values.

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