employer cover photo
employer logo
employer logo

LensCrafters

Part of Luxottica

Is this your company?

money means more than customer satisfaction - Eyewear Consultant LensCrafters Employee Review

1.0
Jul 31, 2013
Recommend
CEO approval
Business Outlook

Pros

flexible hours, we had a great staff at my particular store in the past.

Cons

This company is much more about numbers and selling customers unnecessary (to the particular customer) features. Management teams who know nothing about optics are hired and expected to run a successful stores. Commission is based on the success of the store vs. the actual sales made by an associate. I understand it's to inspire team work, unfortunately it keeps even the hardest workers without commissions. In addition to all of this they encourage associates to be pushy and bully customers into buying products they may not need/want.

Explore other reviews about LensCrafters

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and bonus opportunity

Cons

Customers with incorrect information and buying online

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits! Thankfully I work with a great team as well!

Cons

This is the ultimate rat race job, always chasing numbers and getting scrutinized for every little thing they track, including non sales things like how many inspections Opticians are doing no other Optician job I have had is so hyper focused on numbers and tracking everything. Also your total hours can get cut based on store performance on occasion. But if you can put up with that you can collect a great paycheck overall! Just know you are worth more than these "numbers" they have you chase, and create a life outside of work that reflects your true personal value and non-monetary values.

See reviews by: Helpful|Rating|Date|All