Pros
Compensation is very generous. Work life balance is pretty good, better than a traditional retail job. Holiday pay, PTO, No holiday hours, like you would have in a traditional retail environment.
Cons
They micromanage everything you do, and track everything! From how many email addresses you obtain, to how often you use an ipad with customers. There is about 30 goals that you are held accountable to, on a daily basis. You never know what the business focus is, or their vision, because it changes on a daily basis. Whenever they roll out new initiatives, it is so unorganized They never set you up with the tools you need to do your job. Especially if you are a new hire, they just throw you in, and expect you to learn as you go. The sales goals are extreme and a lot of times unattainable. If you do not achieve your sales goal, they treat you like dirt, and make you feel like your store made 0 dollars, that week, even though you brought in thousands of dollars. They are constantly cutting payroll hours, leaving no associates to work on the sales floor, which upsets customers, and they wonder why they are losing 10,000 customers a year. It's because there is no one on the sales floor to help.