Olan Mills division: Terrible management, ASR sales break studios - Photographer Lifetouch Employee Review

2.0
Sep 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Photography can be extremely rewarding when they aren't shoving goals down your throat and expect you to do that with 15 minute sittings.

Cons

Management is terrible. No communication throughout the studio, they were texting me schedules because no one could make one on paper, not everyone was made to do ASR. Too many appointments that are ASR only and expected to do so much with "packages" in just under 15 minutes. You are forced to sell pre-paid tickets on the floor otherwise your hours are cut back to nothing. The multi-unit managers are a joke. They manage 4 studios and they can barely handle one. Put studio managers back into place and communication would jump up tremendously. Also, when is not OK to call an employee on their day off? I have never heard of such nonsense.

Explore other reviews about Lifetouch

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

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Lifetouch Response
3mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers were always friendly and great to work with. Insurance was great.

Cons

Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

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