Is Lifetouch a good company to work for?

Lifetouch has an overall rating of 3.0 out of 5, based on over 2,394 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 46% of employees would recommend working at Lifetouch to a friend and 25% have a positive outlook for the business. The best reviews about Lifetouch have been left by employees working as Operations Manager , School Photographer and Underclass (K-12) School Photographer .

Does Lifetouch pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifetouch employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Lifetouch. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Lifetouch?

46% of Lifetouch employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifetouch 3.1 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Lifetouch?

Photographer (582) , Photographer - School (94) , Sales Associate/Photographer (87) , Preschool Photographer (54) , Studio Manager (49) , School Photographer (43) , Sales Representative (42) , Customer Service Representative (38) , Manager (24) , Photographer & Sales Associate (22) , Sales Professional (22) , Lead Photographer (21) , Account Specialist (19) , PSS (17) , Sales Associate (17)

What are the pros of working at Lifetouch according to real employee reviews?

"The people I work with are great and it’s a hard bun fun job working with the kids." ((in 183 reviews)); "Coworkers were great and you get to learn a new skill" ((in 89 reviews)); "Fun work environment; Get to work with children; Get to use creativity for 99% of the job" ((in 32 reviews)); "Flexible scheduling and very understanding about family issues." ((in 31 reviews)); "The great thing about Lifetouch is it is seasonal so you do get time off in between seasons for vacation." ((in 18 reviews))

What are the cons of working at Lifetouch according to real employee reviews?

"Pay is low and there is a definite inequity between compensation for men and women." ((in 234 reviews)); "Management was poor in some areas and left a lot of new employees in the dark." ((in 126 reviews)); "Long hours and a lot of travel (travel used to be one of the pros until I got married)" ((in 105 reviews)); "We get emails all the time about some other created position that benefits no one at the territory level." ((in 60 reviews)); "I was thrown in my position with no training and no raise." ((in 48 reviews))

What are employees saying about Lifetouch layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lifetouch layoffs and their outlook for job security at Lifetouch in 2026.

What are the top reviewed Lifetouch locations?

Eden Prairie , Minneapolis , Baltimore , New York , Dallas , Muncie , Chicago , Denver , Houston , Charlotte , Los Angeles , San Diego , Seattle , Chattanooga , Tampa , Atlanta , Hayward , Chico , Orlando , Chesapeake , Detroit , Austin , San Antonio , Columbus , Bensalem , Pittsburgh , Portland , Saint Louis , Reno , Philadelphia

Lifetouch reviews

3.0

46% would recommend to a friend

(2,231 total reviews)

Ken Murphy

44% approve of CEO

25% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

2.8

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

Lifetouch has an employee rating of 3.0 out of 5 stars, based on 2,231 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lifetouch employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 23, 2017

It's 2017!

Software developer

Recommend

CEO approval

Business Outlook

Pros

As an employee owned company, ESOP is very attractive if you stay long enough. Competitive salary, average benefits.

Cons

Culture is stuck in 1980, focusing on hours at your desk over productivity. If you're not in the office, you're not working. "We've always done it that way..." is a common excuse to avoid innovation.

4.0

May 1, 2015

Wages are poor, but experience is amazing

Photographer & sales associate

Recommend

CEO approval

Business Outlook

Pros

This job has been the best job I have ever had. I've worked in a wide variety of jobs, but I love it here. There are always things to complain about - that's part of any job. But I actually look forward to going to work each day - I will even come in on my days off sometimes just to see my co-workers or socialize with guests. The hours are perfect for students, parents, and high-school kids alike. It's not too early and its not too late. There is always time left in the day to come home and still have time for your personal needs. Management can vary from location to location, but for the most part every other studio manager I have worked with has been amazing. Each of them possess qualities that makes them unique and perfectly suited to be in the position they are in. The company has done a great job at promoting the right people. There is always something new and exciting going on. There are new faces, new stories, new images, and new experiences everyday. This is a great position for social butterflies. Pricing options - this goes both ways. While I think we offer some great deals on our products I also think our products are way over priced. Profit is great, but I think we would attract more customers if we lowered our prices and eliminated most coupons. Almost every order already uses a coupon (from the studio, not from outside sources) so why not save the money we are wasting printing coupons and lower the prices? I can bring in more customers with lower prices than I can with coupons Internal offerings such as Chairman's, Photoshare, and Focus are wonderful employee enhancements. Employees are able to help and communicate with each other easily. I have seen a lot of complaints about travel and compensation - I think a lot of people are forgetting that when we signed up for this job it was part of the job description. Being part of a dual studio or even crossing brands means that we are going to have to travel between locations. While it may not be true for some, travel has always been an optional choice at our studios.

Cons

Wages are meager. For the amount of work you put into this job it does not pay well enough. Incentives and extra perks are not enough to balance out the almost minimum wage most of the employees are living off of. Reviews are great - but the pay increase needs to be more. Guests can be demanding, mean, and downright vile at times. This is always true of any customer service position, but it seems that we really get looked down on for things that may not be in our control (can't make a child smile, you only have a limited amount of time in the camera room, guest was not prepared, etc.). You must be prepared for this and know how to handle guests at their worst or you will hate your self and your job. Faced-paced with little down time. The studios get hot and sometimes there is little time for you to take a minute to just relax. I sweat at work everyday. I also know when I need to excuse myself to "go to the bathroom" so I can have a minute of peace and quiet. If you cannot pace yourself you will burn out quickly. Sometimes there are no one to cover your shift. During off-peak seasons some studios only run with 2 or even 1 employee. If you get sick, tough. You may still need to come in and work through it. The company offers benefits only to full-time employees. While they are good benefits the future of the funds available concerns me.

3.0

Dec 18, 2017

What could have been

Territory sales manager

Recommend

CEO approval

Business Outlook

Pros

You are employed and have health benefits

Cons

Where to begin. Corporate is still trying to ride the "but we are Lifetouch" mentality. Broken corporate structure. Corporate micromanages it's territories. Irrelevant marketing.

Viewing 1 - 3 of 2,231 Reviews

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It's 2017!

Wages are poor, but experience is amazing

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