Dying company. - Photographer Lifetouch Employee Review

1.0
Jan 23, 2015
Recommend
CEO approval
Business Outlook

Pros

This is only a good place to work if you're not qualified to work anywhere else. Pay was good for an entry level job. Definitely working as a photographer takes some physical stamina and mental creativity. I was the main photographer at my studio, and I worked 10-12 hour days during Christmas with a half hour break halfway through. Sales isn't much better, but it's good preparation for other sales jobs.

Cons

Lifetouch is stuck and dying. In a global world where anyone can learn to take decent pictures of their kids with some free online courses, they hire completely unqualified photographers and try to force people to buy more than they can afford. I had previous studio experience. There were people in my training classes who took 15 minutes (no exaggeration) to figure out how to click the button to take a photo. Their target market is people who are bad at math. This is not to neglect piss-poor upper management, aggressive sales goals with no basis in reality, and a total lack of a support network for training and gear maintenance. Our sales goals were based on the previous year's numbers + 10%. Completely neglecting that they are in a dying industry where they control over 75% of studio photography, or that the previous year they had an influx in business from 3 of their competitors going bankrupt. Our district manager was nightmarish, and would insist we stay over unpaid to pull sessions to meet goal, or else we would be written up and eventually fired.

Explore other reviews about Lifetouch

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

avatar
Lifetouch Response
3mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Sales Team. Remote based position.

Cons

-Losing out to competitors has become acceptable or business as usual. -Management has become out of touch with what is going on in the field. -Outdated Photography equipment. -There is constant turnover with photographers. Difficult to keep good people when they are not paid well & have no structure. -Company is very reactionary. Making cuts seems to always be their answer to solve low profits.

See reviews by: Helpful|Rating|Date|All