DON'T DO IT! - Anonymous employee Lifetouch Employee Review

1.0
Sep 7, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some truly talented people that work here. They all genuinely want to help you and understand your struggle.

Cons

So focused on sales that the time they allow the photographer to provide quality work is ridiculous. It is entirely turn and burn and then "your" commission (if your lucky) is only 16%! Oh, and if your new to portrait photography......this is NOT the place to learn. Their training, and I use the term loosely is horrible at best. Also, plan on being on unemployment most of the year!

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5.0
Jul 16, 2025
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Pros

Easy and quick, great atmosphere

Cons

Early mornings, waking up and driving by 5am

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong since of community at local level, and support from Directors and regional managers however all that support is no longer employed.

Cons

Revolving CEO lead to new strategic focus every 3 years. Round after round of layoffs, mergers, restructures. I went through no less than 6 during my 5 years as a senior manager. Lost local control, and ability to build relationships with accounts. Closed offices based on lease agreements rather than area performance. I would be very careful to ask questions about culture, and tenure of staff, ask how many offices were closed or restructures have happened since Shutterfly, and then Apollo Global Capital. Apollo Global Management usually holds onto assets for 3-5 years, we are past that mark so I would be expecting that they will be breaking up Shutterfly in the near future if it is no longer profitable.

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