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      Lifetouch

      Part of Shutterfly

      Engaged Employer

      Lifetouch reviews

      Too much change - Operations Manager Lifetouch Employee Review

      2.0
      Feb 28, 2024
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with across the company teams.

      Cons

      Failing company has restructured every year. This Last restructure doesn't look like Lifetouch can come out of the downward spiral its been in the past few years. Customer service surveys were on the up tik. Now, it will suffer with higher workloads and less people to do the work less time to focus on serving the customer.The Employee morale for those who remain hit bottom.

      Explore other reviews about Lifetouch

      5.0
      Jan 30, 2026
      District sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quality of life. Schedule Flexibility

      Cons

      Lots of travel and requires lots of micro managing

      avatar
      Lifetouch Response
      3mo
      Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
      1.0
      Jun 4, 2026
      Account specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers were always friendly and great to work with. Insurance was great.

      Cons

      Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

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