Good coworkers, ops needs work - Underclass School Photographer Lifetouch Employee Review

3.0
Aug 12, 2024
Recommend
CEO approval
Business Outlook

Pros

I generally like the people I work with. Everyone is very nice and fun to talk to. The kids are also lovely; very rarely do I get kids who are mean or uncooperative. My immediate supervisor is extremely helpful and forthright with information when asked.

Cons

Account specialists are stretched too thin; too many schools have incorrect or missing data that the account reps miss. Mistakes on the schools' part are too frequent and not caught until picture day and we're all scrambling. Pay is too low given our HCOL area and the figurative messes we frequently have to clean up.

Explore other reviews about Lifetouch

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

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Lifetouch Response
3mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers were always friendly and great to work with. Insurance was great.

Cons

Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

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