Management - Anonymous employee LoanCare Employee Review

1.0
Jan 16, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some great people that work here.

Cons

There is no work life balance. Supervisors are expected to work 60-70 hours per week; sometimes 6-7 days per week. New president has voiced in a meeting that employees (including non-exempt employees) are expected to come to work sick. Comp time is not allowed. The only thing upper management is looking for is reduced expenses (meaning employees will NEVER be paid what they deserve and additional staff will NOT be hired as needed) so that they can get their end of year bonus. This means longer, stressed out employees and supervisors who consistently work late into the night while senior management comes in whenever they wish and leave at a normal time. Forget getting promoted. They are only hiring outside staff now. If there were other mortgage sub-servicing companies in the area, LoanCare would lose 75% of their current staff.

Explore other reviews about LoanCare

5.0
Nov 23, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working at LoanCare. The company is fast-paced, but if you’re motivated and willing to learn, there are endless opportunities to grow. Leadership has made noticeable efforts to improve communication, support professional development, and recognize hard work. What stands out the most is the people, talented teams across Recruiting, Training, HR, Operations, and Servicing who genuinely care about the work they do and the customers we serve. Collaboration is encouraged, and cross-department support is strong. LoanCare also makes a consistent effort to improve employee engagement, whether through newsletters, resources, events, or ongoing development programs. The company values tenure and celebrates employee milestones, which speaks to the stability of the organization. Like any large company, things move quickly, and priorities can shift, but overall LoanCare provides a solid environment for people who want to develop their careers, take on new challenges, and contribute to meaningful work.

Cons

Fast-paced environment may feel overwhelming at times Some processes are evolving and require adaptability

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