Believe what you read - Anonymous employee LoanCare Employee Review

1.0
Mar 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They recently changed the dress code. Jeans allowed everyday. No overtime

Cons

*Give you "temporary" projects that there is never an end to *Health benefits are the WORST. Only one tier.. One choice! Cheap but high deductibles... High co-pays. No regular banking holidays. Lenders will have the day off but you won't. You have 4 choice holidays which means you still have to put in for the days off. *All the departments not on the same page with hours. Some departments more flexible than others when it comes to your start and end time. If you bring up policy they'd rather be right than fair. *In 2012 the Department of Labor found that they were paying Africans Americans significantly less than others... They settled. *No African Americans in higher management but the company is primarily made of of African Americans. It's like a plantation kind of... Lots of American Americans with a lot of overseers. *Will hire you for one thing and slowly dump other things on your plate that are technically under other job titles. *Underpaid

Explore other reviews about LoanCare

5.0
Nov 23, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working at LoanCare. The company is fast-paced, but if you’re motivated and willing to learn, there are endless opportunities to grow. Leadership has made noticeable efforts to improve communication, support professional development, and recognize hard work. What stands out the most is the people, talented teams across Recruiting, Training, HR, Operations, and Servicing who genuinely care about the work they do and the customers we serve. Collaboration is encouraged, and cross-department support is strong. LoanCare also makes a consistent effort to improve employee engagement, whether through newsletters, resources, events, or ongoing development programs. The company values tenure and celebrates employee milestones, which speaks to the stability of the organization. Like any large company, things move quickly, and priorities can shift, but overall LoanCare provides a solid environment for people who want to develop their careers, take on new challenges, and contribute to meaningful work.

Cons

Fast-paced environment may feel overwhelming at times Some processes are evolving and require adaptability

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