Pros
This company have no pros at all. They need to be shut down expeditiously.
Cons
The training sucks, they pull seasoned employees from other department and throw them into customer service with only days of training and the grade them on the calls, only to write them up because they failed the calls due to lack of knowledge from the bs training they provided. They will call you on a Thursday advising you being thrown into another department only to give you an ultimatum to sign transfer paperwork before your shift starts the following Monday or you voluntarily terminate you position. They do that so you cant get unemployment benefits. this company is trash. You literally have to be on your death bed to get an approved day off of work. You request time off months in advance and they deny it always changing your schedule at the last minute and writing you up for taking denied time off to go to the doctor for being depressed because of dealing with rude and irate customers calling in all day back to back. If i could give zero stars I would.
