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Loya Insuance Group

Is this your company?

If you have an interview in the claims department soon, cancel it. - Claims Adjuster Loya Insuance Group Employee Review

1.0
Mar 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is awesome for certain positions. They poach from area companies who do take the time to train their employees. No drug test for employment if that matters for you. Usually, that’s because senior management might have issues. I’m not saying that’s here. But I’m also not saying that it’s not. Coworkers are great. Some of them have become very close friends and there is a great almost family environment. Some managers are amazing and really make the job more bearable.

Cons

There is zero trust in the employee. Everything must go through a supervisor for authority. Managers have to review EVERY claim for settlement authority. There are daily round tables that are recorded for home office. Once someone said something incorrect and they were fired immediately. Extreme culture of nepotism. Obvious that some in management used something besides their ability to get the position. People are given positions based on their friendships or familial ties with those who have power and are allowed to continue those positions even if they are not the best candidate for the job. It’s not unusual to attend a meeting where the owner gets up in front of everyone and uses profanity to address his employees. Managers are also allowed to threaten employees with termination. My favorite quote, “if you don’t like it, I’ll walk you from your desk to the door.”

Explore other reviews about Loya Insuance Group

5.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Great flexibility and enjoyed customer service

Cons

If you don't enjoy customer service this job is not for you

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Gain experience in insurance defense and litigation. - Some coworkers genuinely care about doing quality work and supporting one another despite the work environment.

Cons

I worked as a Team Lead and had firsthand insight into how employees were managed. The biggest problem with this organization is upper management. Many of the leaders have remained in the same positions for 20+ years and have failed to evolve with today’s workplace expectations. New ideas are discouraged, feedback is not welcomed, and employees are expected to fall in line without question. If you don’t, your future with the company becomes uncertain. This is an organization where numbers matter more than people. Every decision is driven by reports, metrics, and production. Employees are constantly pressured to meet arbitrary goals, regardless of workload or circumstances. If management asks you to do something, it is expected to be completed immediately, and requests are often delivered with little professionalism or respect. The work-life balance is extremely poor. New employees receive no vacation time during their first six months of employment and no sick leave until completing one full year. Even then, employees receive only five days of vacation and five sick days. The rigid scheduling and lack of flexibility make it difficult to maintain any balance between work and personal life. Management leads through fear, micromanagement, and intimidation rather than trust, coaching, or respect. Employee morale is consistently low, turnover is high, and many talented employees leave because of the toxic culture. If you’ve read other reviews describing this workplace as “toxic,” my experience as a Team Lead confirms those descriptions. Before accepting a position, I encourage prospective employees to do their own research, including reviewing publicly available information regarding employment-related complaints and litigation involving the company. I wish I had done more research before accepting my position. I would not recommend working here unless significant changes are made to the leadership culture.

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