Just an awful work atmosphere @ Hwy 249 location - Anonymous employee Lupe Tortilla Employee Review

1.0
May 31, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The ability to make good money as a server No side work Chance to work a ton of hours because you will be asked to work additional shifts to cover other employees who are terminated on a weekly basis

Cons

Very high server turnover High management turnover High kitchen staff turnover Terrible work atmosphere created by management and upper management 4 % tip out Approx a minimum of 25-55 minute ticket times on food orders If you sell a combo plate instead of fajitas you are ridiculed, so whatever you do make some of your guests order something they don't want so you can make the kitchen staff happy. make your customers order fajitas 90% of employees experience a written warning and or put on probation If a server makes a mistake you are ridiculed but if kitchen makes a mistake, The managing partner and his crew will never admit to wrong doing or acknowledge their mistake Make sure you tip the food runner also and when the kitchen manager starts cussing at you to run food you better stop everything you are doing and do it. Doesn't matter if you are entering an order on computer, Kitchen staff always short handed

Explore other reviews about Lupe Tortilla

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

High compensation compared to most restaurant’s. Lot’s of support if you know how to use it.

Cons

Hours can be demanding. You do have to live and breath Lupe.

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

it was ok, favoritism, have to play the part and act a bit.

Cons

A little bit weird vibes. College town so people are always trying to party and socialize, sometimes too much.

See reviews by: Helpful|Rating|Date|All