Lupe Tortilla reviews

3.4

55% would recommend to a friend

(309 total reviews)

Judson Holt

76% approve of CEO

46% positive business outlook

Lupe Tortilla has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lupe Tortilla employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

309 reviews
1.0
May 31, 2016

Just an awful work atmosphere @ Hwy 249 location

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The ability to make good money as a server No side work Chance to work a ton of hours because you will be asked to work additional shifts to cover other employees who are terminated on a weekly basis

Cons

Very high server turnover High management turnover High kitchen staff turnover Terrible work atmosphere created by management and upper management 4 % tip out Approx a minimum of 25-55 minute ticket times on food orders If you sell a combo plate instead of fajitas you are ridiculed, so whatever you do make some of your guests order something they don't want so you can make the kitchen staff happy. make your customers order fajitas 90% of employees experience a written warning and or put on probation If a server makes a mistake you are ridiculed but if kitchen makes a mistake, The managing partner and his crew will never admit to wrong doing or acknowledge their mistake Make sure you tip the food runner also and when the kitchen manager starts cussing at you to run food you better stop everything you are doing and do it. Doesn't matter if you are entering an order on computer, Kitchen staff always short handed

2.0
Dec 15, 2015

Good concept, but poor leadership

Recommend
CEO approval
Business Outlook

Pros

Good growing concept Good insurance plans CEO is very considerate Good food Higher class clientele IT is quick to respond

Cons

Leadership within the stores is pretty weak Pay is low compared to other businesses in the same field Focus is "people", but some GM's (MP's) do not follow it Lots of red tape with HR Hiring new team members is a pain

1.0
Jul 7, 2014

6 years of management.

Recommend
CEO approval
Business Outlook

Pros

Great food. Great employee base. Nice coustomers.

Cons

Uper managment dose not care about people. They only care about numbers. No real reviews based on your performance only your store. Fear driven and very stressful.

Viewing 1 - 3 of 309 Reviews

Glassdoor has 316 Lupe Tortilla reviews submitted anonymously by Lupe Tortilla employees. Read employee reviews and ratings on Glassdoor to decide if Lupe Tortilla is right for you.