3.0
Jan 23, 2009
Current employee
Columbia, MD
Recommend
CEO approval
Business Outlook
Pros
Diverse work place. Good experience with working in teams. Assistance with tuition. Ability to work with others and learning new techinques. Meet a lot of people from different hotels and areas.
Cons
Unfair holidays and time off. Understaffed and no overtime pay. Lack of training. Micros expects employees to learn new software products and support systems that they are unfamiliar with, without any prior training. No rewards for learning new software, just more work. Biggest down fall is that the more you know the more you have to do. They do not reward knowledge, instead penalize it. Lack of employee freedom or comfort. Require short call times however unwilling to hire new employees for assistance on the phones.