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MICROS Systems

Acquired by Oracle

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Good team work atmosphere, but no rewards. - Customer Support Analyst MICROS Systems Employee Review

3.0
Jan 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Diverse work place. Good experience with working in teams. Assistance with tuition. Ability to work with others and learning new techinques. Meet a lot of people from different hotels and areas.

Cons

Unfair holidays and time off. Understaffed and no overtime pay. Lack of training. Micros expects employees to learn new software products and support systems that they are unfamiliar with, without any prior training. No rewards for learning new software, just more work. Biggest down fall is that the more you know the more you have to do. They do not reward knowledge, instead penalize it. Lack of employee freedom or comfort. Require short call times however unwilling to hire new employees for assistance on the phones.

Explore other reviews about MICROS Systems

5.0
May 29, 2018
Recommend
CEO approval
Business Outlook

Pros

It's a big company that servers several different industries.

Cons

Raises could be higher.

4.0
Aug 23, 2014
Recommend
CEO approval
Business Outlook

Pros

I work in the Hotel Systems Division My managers have all been great and I like the people I work with. I think upper management honestly appreciates my efforts. I feel that I am rewarded and recognized for the work that I do. MICROS has been good to me and I feel very fortunate to be able to work there. There are many opportunities for growth and advancement. This would be a great place for a recent college grad with some hotel or restaurant experience to start a career, or for anyone with industry experience and an interest in technology. For an entry level installer position, be prepared to travel nearly 100% of the time, which can be fun and is certainly interesting. I don't know what the recent acquisition of MICROS by Oracle will mean to the future of MICROS, but I'm excited about it. I would recommend MICROS to anyone who is deemed qualified to work there.

Cons

There were some conerns in the past about the lack of culture at MICROS. Some of this was fueled by comments from disgruntled employees. The culter is much better though, and it continues to improve. It seeems like the better you are, the harder they work you. This is espcially impactful to travelling employees. The better ones hit the road while the losers sit at home. They tend to not have enough employees for the work that needs to be done, so the existing staff has to work that much harder and I think in the end it's the customers who suffer.

2
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