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MICROS Systems

Acquired by Oracle

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Very Hostile Environment - Software Engineer MICROS Systems Employee Review

1.0
Oct 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Good Location Reputable Company Was able to work with many different types of technologies Very Challenging work

Cons

There were many rules, most likely designed for call centers, that were applied universally throughout the company like being at your desk by 8, not leaving till after 5, lunch must be at 12, and no flex time or telecommuting. Many of these rules are just not very compatible with IT or software engineering departments. All of the rules were enforced very strictly to the point that it felt like we were under constant surveillance. Managers would constantly be walking around and watching everyone very closely to make sure they were working and not doing anything inappropriate like not surfing the web. Even when I had to get on forums or blogs for research, it was almost inevitable that my supervisor would walk in and peek at my monitor to see what site I was working on. Micromanagement is so ingrained in this culture that even the CEO himself is often monitoring employees. Management seems to be more concerned about everyone adhering to their rigid rules than actually doing a good job. Quality seems to be the least of their concerns, and it really shows in their products. They will even contend that quality is a major issue but seem to ignore the root causes. All engineers are constantly under enormous pressure to get as many things done as possible. For many of us, this created such a hostile environment, that it is difficult to be productive. Management also pressures engineers to put in lots of overtime without realizing that this is the cause of many of their quality issues.

Explore other reviews about MICROS Systems

5.0
May 29, 2018
Recommend
CEO approval
Business Outlook

Pros

It's a big company that servers several different industries.

Cons

Raises could be higher.

4.0
Aug 23, 2014
Recommend
CEO approval
Business Outlook

Pros

I work in the Hotel Systems Division My managers have all been great and I like the people I work with. I think upper management honestly appreciates my efforts. I feel that I am rewarded and recognized for the work that I do. MICROS has been good to me and I feel very fortunate to be able to work there. There are many opportunities for growth and advancement. This would be a great place for a recent college grad with some hotel or restaurant experience to start a career, or for anyone with industry experience and an interest in technology. For an entry level installer position, be prepared to travel nearly 100% of the time, which can be fun and is certainly interesting. I don't know what the recent acquisition of MICROS by Oracle will mean to the future of MICROS, but I'm excited about it. I would recommend MICROS to anyone who is deemed qualified to work there.

Cons

There were some conerns in the past about the lack of culture at MICROS. Some of this was fueled by comments from disgruntled employees. The culter is much better though, and it continues to improve. It seeems like the better you are, the harder they work you. This is espcially impactful to travelling employees. The better ones hit the road while the losers sit at home. They tend to not have enough employees for the work that needs to be done, so the existing staff has to work that much harder and I think in the end it's the customers who suffer.

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