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MICROS Systems

Acquired by Oracle

Is this your company?

You are privileged to work for them - Customer Support Analyst MICROS Systems Employee Review

1.0
Nov 26, 2009
Recommend
CEO approval
Business Outlook

Pros

It's easy to get hired and I've been paid far worse. My managers, when I get their attention, generally know the product well. If I request a day off or call out, I'm generally not made to feel guilty.

Cons

The IDEA of a mental health break is anathema. Take a break to call your husband? Nope. A moment to check the online news because you're trying to unwind? Uh-uh. A pleasant bit a of music at your desk to smooth out the day? Get real. Get off the phone with a difficult customer you just had to call? Well, YOU called THEM back so your phone will ring immediately under many circumstances. If you do your job right , you're expected to spend the entire shift doing NOTHING BUT THAT. No smoke breaks, no reading breaks, no chat breaks, no websurfing. Oh, and if you're not so good at your job? Well, you're at least allowed to keep being bad at your job. We're judged as a team, so your bonehead colleagues failure is your fault.

Explore other reviews about MICROS Systems

5.0
May 29, 2018
Recommend
CEO approval
Business Outlook

Pros

It's a big company that servers several different industries.

Cons

Raises could be higher.

4.0
Aug 23, 2014
Recommend
CEO approval
Business Outlook

Pros

I work in the Hotel Systems Division My managers have all been great and I like the people I work with. I think upper management honestly appreciates my efforts. I feel that I am rewarded and recognized for the work that I do. MICROS has been good to me and I feel very fortunate to be able to work there. There are many opportunities for growth and advancement. This would be a great place for a recent college grad with some hotel or restaurant experience to start a career, or for anyone with industry experience and an interest in technology. For an entry level installer position, be prepared to travel nearly 100% of the time, which can be fun and is certainly interesting. I don't know what the recent acquisition of MICROS by Oracle will mean to the future of MICROS, but I'm excited about it. I would recommend MICROS to anyone who is deemed qualified to work there.

Cons

There were some conerns in the past about the lack of culture at MICROS. Some of this was fueled by comments from disgruntled employees. The culter is much better though, and it continues to improve. It seeems like the better you are, the harder they work you. This is espcially impactful to travelling employees. The better ones hit the road while the losers sit at home. They tend to not have enough employees for the work that needs to be done, so the existing staff has to work that much harder and I think in the end it's the customers who suffer.

2
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