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MICROS Systems

Acquired by Oracle

Is this your company?

A broken product and a very bored CEO that loves his extra curricular activities... - Customer Support Analyst MICROS Systems Employee Review

1.0
Nov 27, 2009
Recommend
CEO approval
Business Outlook

Pros

The commute isn't too bad. All the lads and lasses I work with feel the same about where we work. Good management staff. A good place to start, but not to make a career of.

Cons

Very underpaid, cell phones must be out of site, no overtime, micro managed, lack of documentation, lack of any "real" training, have to wing everything, have to play it by ear, things are done by the skin of our teeth, disorganized, utter chaos, broken product. Our CEO is at the top of the food chain, but feels the need to come into the Micros building at 3:00 am to check up on the employees. He loves to walk the floors of the call centers on the weekdays and weekends to see what the employees are up to. His other favorite hobby is to monitor Java City between the hours of 8:00am to 9:00am, in hopes of catching an employee sneaking to grab a cup of coffee. I'd say that Tom G. is a very bored CEO with alot of time on his hands. If he is that bored, maybe he should demote himself to a floor manager so he can make all the spot checks he wants!

Explore other reviews about MICROS Systems

5.0
May 29, 2018
Recommend
CEO approval
Business Outlook

Pros

It's a big company that servers several different industries.

Cons

Raises could be higher.

4.0
Aug 23, 2014
Recommend
CEO approval
Business Outlook

Pros

I work in the Hotel Systems Division My managers have all been great and I like the people I work with. I think upper management honestly appreciates my efforts. I feel that I am rewarded and recognized for the work that I do. MICROS has been good to me and I feel very fortunate to be able to work there. There are many opportunities for growth and advancement. This would be a great place for a recent college grad with some hotel or restaurant experience to start a career, or for anyone with industry experience and an interest in technology. For an entry level installer position, be prepared to travel nearly 100% of the time, which can be fun and is certainly interesting. I don't know what the recent acquisition of MICROS by Oracle will mean to the future of MICROS, but I'm excited about it. I would recommend MICROS to anyone who is deemed qualified to work there.

Cons

There were some conerns in the past about the lack of culture at MICROS. Some of this was fueled by comments from disgruntled employees. The culter is much better though, and it continues to improve. It seeems like the better you are, the harder they work you. This is espcially impactful to travelling employees. The better ones hit the road while the losers sit at home. They tend to not have enough employees for the work that needs to be done, so the existing staff has to work that much harder and I think in the end it's the customers who suffer.

2
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