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Madison Square Garden

Is this your company?

Do not work here if you're looking for extra money. - Anonymous employee Madison Square Garden Employee Review

2.0
Nov 22, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to see free concerts or shows only if you work that particular show and It's a very beautiful environment to work.

Cons

You only work if there's a show. Most times, you'll work only 4 shows in one month or none at all for several months and every now and then you'll get a month when there's a show everyday. You will work on average of about 3-4 hours for every show you do work. Also contrary to popular belief, well at least for this theater, there are no benefits. This position is the face of the company and has the most interaction with the public, however you will not get comp or discounted tickets. Merchandise, Security, Bartenders, and Management have these perks. I don't know why Ushers are not included. The Ushers are underpaid compared to all other departments within the company and COMPARED to similar positions at other theaters.

Explore other reviews about Madison Square Garden

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment with amazing guests and coworkers

Cons

Only part time position it's not ideal for a single person to live off

1.0
Apr 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free rangers and Knicks tickets (amount depends on your job grade).

Cons

HR Leadership is toxic. No communication Roles went from fully remote, to hybrid, to fully in office. They renovated all of the floors so you have a fancy rooftop and “hub” cafeteria where the food SUCKS. The renovation was meant for a hybrid environment and when the forced employees back in office, many had to resign because there was not enough seating. Also, why were you hiring people fully remote from other states when you knew you were putting a RTO mandate in place weeks later? You get 1 remote day per week if you work in a good department. Otherwise, you can only work from home if you have a good enough excuse. And make sure it’s not on the same day every week! They bring in new leadership every year which comes with more layoffs for the people below them. In my few years there I’ve experienced well over a handful of reorganizations. They don’t know what they’re doing. They get rid of people who truly make a difference and will repost their position at a higher title and salary instead of promoting from within Their processes are outdated and manual. For being the world’s most famous arena you’d think they’d invest in their employees and technology systems. But they’d rather spend their money on facial recognition?? Management is unresponsive and the culture is horrible. Employee morale is at an all time low but you’re expected to want to be there because it’s MSG and who wouldn’t want to be, right?? Wrong. There’s much more to say but I’m sure you can find other reviews here with more information.

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